FAQ

Find answers about booking a court, making payment and visiting Pop & Paddle.

Browse by topic

Frequently asked questions

Do I need an account to book?

No. You can make a booking as a guest using your name, phone number and email address.

Read full answer
How long is my court held?

Your selected court time is held for 15 minutes once the booking hold begins.

Read full answer
I already paid, but my booking expired. What should I do?

Keep your receipt and contact Pop & Paddle for a manual check—do not pay again.

Read full answer
Can I cancel my booking?

Your cancellation options depend on when you contact Pop & Paddle and the notice you give.

Read full answer

Need more help?

Privacy policy — how we handle bookings and payment information.